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Cisco Bug: CSCur66246 - H.323 gateway shows down when running on multiple nodes cause code 41

Last Modified

Feb 25, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.11005.2)

Description (partial)

Symptom:
The outbound calls via H323 Gateway (RL member) fails with the RouteList exhausted alarm.

Conditions:
Multiple H323 GWs are configured on the cluster and GWs are running on multiple nodes. When atleast 2 of the nodes where a H323 GW instance is registered, are reset one after the other. A different GW reset, might mark the wrong H323 GW to be down. This causes call failures to the Gateway in those nodes. This is a race condition and doesn't happen always.
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