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Cisco Bug: CSCur65887 - 802.1x Authentication setting not updated in Phone CUCM Admin

Last Modified

Sep 28, 2016

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

When applying a Common Phone Profile where 802.1x Authentication is set to Enabled, the setting takes effect in the IP Phone (it shows as 802.1x enabled in the IP Phone screen under security settings), however, in CUCM Administration under Device -> Phone, it still shows as 802.1x Authentication "User Controlled".

The 802.1x Authentication parameter is set to Enabled using a Common Device Profile
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Bug Details Include

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