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Cisco Bug: CSCur64616 - Chat bot isuues with Jabber Mac 10.5.0 and 10.5.1

Last Modified

Jan 17, 2017

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

10.5(0) 10.5(1) 9.6(0)

Description (partial)

Symptom:
1) Chat BOT tab label is blank.
2) Chat window/tab when initiating Chat BOT remains open.
3) When closing this same window/tab , it prompts to join the Chat BOT room again.
4) No chat history when rejoining Chat BOT.
5) Chat BOT in chat history has two instances. One is renamed with ?corp? in the address, and shows status as offline.
6) Joining the Chat BOT from #1, produces unusual chat behavior. As shown in screenshots, Navin sent a message in the BOT and is shown as if I was sending the message. From my view in the BOT, it seems like the BOT room itself is sending the message.

Conditions:
Tried via blizzard and VPN using Jabber Mac 10.5.0 and 10.5.1
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Bug Details Include

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