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Cisco Bug: CSCur64551 - SSO fails with Round Robin DNS in MDC setup

Last Modified

Jan 09, 2015

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.5.0.9

Description (partial)

Symptom:
-User types command site URL, meet.intersil.com, hits enter on browser
-Gets directed to pbwebex-web01.pb.intersil.com, this is expected behavior of CWMS ( the reason this happens is because meet.intersil.com is "translated" to pbwebex.intersil.com, since its the local site URL)
-User hits login, ADFS does the authentication
-ADFS authenticates with a "true" and sends response to meet.intersil.com
-As usual meet.intersil.com should go to a "Admin Hostname". In the ONLY case where meet.intersil.com goes to mlpwebex.intersil.com,( the reason this happens is because meet.intersil.com is "translated" to mlpwebex.intersil.com, since its the remote site URL) the SSO fails with "InResponse does not match the request ID. Contact your administrator for further support"

Conditions:
MDC with Round Robin DNS
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Bug Details Include

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