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Cisco Bug: CSCur63071 - Count mismatch of CDR records for Impaired calls in Most Impacted.....

Last Modified

Dec 03, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases

10.6

Description (partial)

Symptom:
Count mismatch of CDR records for Impaired calls in Most Impacted Endpoints by CDR.

Conditions:
Issue :  Count mismatch of CDR records for Impaired calls in Most Impacted Endpoints by CDR.

Steps :
1.	Navigate to Report --> Interactive Reports
2.	Click on Most Impacted Endpoints by CDR
3.	Click on hyper link for Impaired calls, we will get CDR records for impaired calls.

We can see in Most Impacted Endpoints by CDR, no. of Impaired calls it is showing ?10? and when we click on  hyper link for impaired calls we can see ?17? records it is showing.

PFA screen shots for same.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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