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Cisco Bug: CSCur62543 - merlin fails up update, gets into bad state and does not recover

Last Modified

Nov 13, 2016

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases


Description (partial)

Customer is receiving the following messages from the WSA:

Thu Nov  6 10:58:39 2014 Debug: application update failed: ('updater/ _monitor_health|835', "<class 'updater.exceptions.HealthError'>", '<HealthError fname=merlin>', '[updater/ _run_update|710] [updater/ run_update|850] [updater/ _monitor_health|835]')

Merlin fails to update
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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