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Cisco Bug: CSCur61513 - web UI not working with Java 1.8, later 1.7 versions - connections hang

Last Modified

May 29, 2016

Products (1)

  • Cisco Network Registrar

Known Affected Releases

8.2(2.1)

Description (partial)

Symptom:
The Network Registrar installation is successful, but attempting to connect into the web UI results in the browser session "hanging".

Review the most recent logs/catalina.<I>yyyy</I>-<I>mm</I>-<I>dd</I>. If this file contains the following lines, this is the issue.

<pre>
SEVERE: A child container failed during start
java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component 
...
Caused by: org.apache.tomcat.util.bcel.classfile.ClassFormatException: Invalid byte tag in constant pool: 18
</pre>

Conditions:
If Java 1.8 or later versions of 1.7 (1.7.55 and later are suspected) have been installed, the tomcat (catalina) web services may fail to start.
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Bug Details Include

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  • Status
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