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Cisco Bug: CSCur61189 - NodeManager not able to restart hung CG process scenario

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 7.5(10) 8.5(4) 9.0(1)

Description (partial)

Agents login issues occur when CTI Server is not responsive and Node Manager can not stop the process.

Under high call load and higher trace level (more than or equal to 0xf8) on CTI Server and more than 7 all events clients connected.
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