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Cisco Bug: CSCur60445 - Add Proper Message when try to restore a voicemail

Last Modified

Jun 14, 2016

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

User getting Network Timeout Error while restoring voice messages from Trash Folder when its no longer available in at Voicemail Server side


->    Enable "Delete Messages without Saving to Deleted Items Folder" in Class of Services page in Unity Connection Server
->	BOT Device configurations are created in CUCM.
->	Jabber for Android user logged in using their credentials using IM& Presence Services
->	User mailbox is created in CUC by user's extension details .
->	User successfully logged in Voicemail Services.
->	Leave a voice messages to Jabber for Android users from Unified IP Phone.
->	Play a voice message.
->	Delete the voice message. Now it moves to Trash Folder
->	Go to Trash folder. Try to Restore the deleted message.
->	Network Timeout Error is throwing after some time
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