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Cisco Bug: CSCur60411 - 6921 with headsets intermittent volume down while double talk

Last Modified

Nov 13, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
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Known Affected Releases


Description (partial)

If the parties on the call are using 6921 phones with headsets and Talking at the same time, IPPhone's volume is extremely down intermittently.

Issue happens on headset only during double talk
 - Headset models: HW251, HW111N, HW251N

No issue on Handset
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