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Cisco Bug: CSCur59964 - Finesse not supporting 26th reason code in finesse admin page

Last Modified

Dec 09, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Cisco Finesse Agent Desktop not displaying the 26th Reason code.

Conditions:
This issue will happen only when we add the 26th Reason code in Cisco Finesse Admin page.
Till 25 reason code all works fine.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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