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Cisco Bug: CSCur59962 - Finesse doesn't decode internationalized named vars and arrays correctly

Last Modified

May 13, 2015

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Within the context of outbound if BABuddyName is given internationalized characters, they might not get rendered correctly on the Finesse desktop.

The issue will also get noticed if ECC named vars and named arrays with internationalized characters are used within any other context (other than outbound) as well.

Conditions:
If it contains internationalized characters.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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