Guest

Preview Tool

Cisco Bug: CSCur59005 - AXL API: Contact Add returns misleading error when permissions not set

Last Modified

Jul 24, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
The response from the server to Contact Add AXL API request is: "Cisco XCP Router must be started on all nodes in the local cluster", although Cisco XCP Router service is started on all nodes.

Conditions:
The AXL application user, planned for making Contact Add requests, belongs to an Access Control Group that has only Standard AXL API Access role on CUCM.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.