Cisco Bug: CSCur58986 - SOD files generated at failover due to unsynced AgentEventDetail timer
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 11.0(1) 9.0(1)
Symptom: When Agent Event Detail reporting is enabled. A startup synchronization could result in a state mismatch. This will not affect normal operations, and is only noticeable if OPCTest is used to verify checksum. Both sides will send Agent State Details but at slightly different times. Conditions: Duplex PG setup, Agent Event Detail is enabled and events are pending a send when the sides are synchronized.
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Bug Details Include
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