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Cisco Bug: CSCur58697 - AXL API Contact Add request processed when PE is down

Last Modified

Jul 02, 2015

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
When Contact Add request is made using AXL API, the contact doesn't get added to user's roster although the Success message is returned.

Conditions:
1. The user being added as contact wasn't logged into IM&P at the time Contact Add request was made.
2. Cisco Presence Engine service is down/stopped.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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