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Cisco Bug: CSCur58442 - CER Call history mail format change

Last Modified

May 13, 2015

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

10.5(0.98000.62)

Description (partial)

Symptom:
Whenever a 911 call is made the email alert which is being sent is in the following format

EMERGENCY CALL DETAILS (Generated by CiscoER) Caller Extension : 1006 Display Name : 
Zone/ERL : check
Location : 
Port Description : 
Call Time : August 12, 2014 2:54:50 AM PDT

For detailed call information please refer to --  http://cer51-10.cisco.com/ceruser Emergency call Details Caller Extension:1006 Display Name : Zone/ERL :check LOCATION : Port Description : Call Time : August 12, 2014 2:54:50 AM PDT

Proposed Format is

EMERGENCY CALL DETAILS (Generated by CiscoER) 

Caller Extension : 1006 Display Name : 
Zone/ERL : check
Location : 
Port Description : 
Call Time : August 12, 2014 2:54:50 AM PDT

For detailed call information please refer to --  http://cer51-10.cisco.com/ceruser Emergency call Details Caller Extension:1006 Display Name : Zone/ERL :check LOCATION : Port Description : Call Time : August 12, 2014 2:54:50 AM PDT

Conditions:
When a 911 call is made
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