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Cisco Bug: CSCur57864 - 8841/8851 Secured Extension Mobility login intermittently fails

Last Modified

Jul 17, 2018

Products (41)

  • Cisco IP Phone 8800 Series
  • Cisco DX80
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco DX650
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 7841
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Known Affected Releases

10.2(2)

Description (partial)

Symptom:
When user attempts to extension mobility login, the phone displays "Host not found".

Conditions:
On the Cisco Unified CallManager (CUCM), "Phone Configuration" page, the "Secure Services URL" is configured with a valid HTTPS URL.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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