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Cisco Bug: CSCur57296 - Sup2E needs to report internal resetreason more accurately during SWover

Last Modified

May 27, 2020

Products (8)

  • Cisco Nexus 7000 Series Switches
  • Cisco Nexus 7000 10-Slot Switch
  • Cisco Nexus 7000 4-Slot Switch
  • Cisco Nexus 7700 6-Slot Switch
  • Cisco Nexus 7000 18-Slot Switch
  • Cisco Nexus 7700 18-Slot Switch
  • Cisco Nexus 7000 9-Slot Switch
  • Cisco Nexus 7700 10-Slot Switch

Known Affected Releases


Description (partial)

During a switchover, the internal reset-reason will report the last reason reload as a hardware watchdog which can be misleading. The system reset-reason will accurately report the switchover:

N7K# show system reset-reason
----- reset reason for module 1 (from Supervisor in slot 1)                                                                                          ---
1) At 749228 usecs after Wed Nov  5 17:19:16 2014
    Reason: Reset triggered due to Switchover Request by Use                                                                                         r
    Version: 6.2(10)


N7K# show logging onboard module 1 internal reset-reason

Module: 1 show clock
2014-11-05 17:46:59
        Last log in OBFL was written at time Wed Nov  5 17:23:50 2014

Reset Reason for this card:
        Image Version : 6.2(10)
        Reset Reason (LCM): Unknown (0) at time Wed Nov  5 17:23:34 2014
        Reset Reason (SW): Unknown (0)
        Reset Reason (HW): Watchdog Timeout (2) at time Wed Nov  5 17:23:34 2014
        Last log in OBFL was written at time Wed Nov  5 17:10:28 2014

This issue has been seen on a Sup2E. The internal reset-reason is reported as expected for a Sup1
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