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Cisco Bug: CSCur56926 - Call queueing should allow to play second announcement

Last Modified

May 05, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.99833.4)

Description (partial)

Symptom:
When a call is queued on Hunt Pilot 1, times out and is routed to a second Hunt Pilot , the second announcement is not being played.

Conditions:
(Different) Greeting enabled on 2 Hunt Pilots with overflow on HP 1 to HP2.
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