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Cisco Bug: CSCur56925 - Unexpected restart with DSP exit ARGH! Failed to connect frames

Last Modified

Nov 14, 2014

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU 4203
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Known Affected Releases

4.3(2.30)

Description (partial)

Symptom:
On very rare occasions, the Cisco TelePresence MCU may restart unexpectedly.

The specific DSP exit message is os_exit: mpvs_message_process: ARGH! Failed to connect frames:
vs_broadcast_decoder (op=0xe013d6d4 id=1860 idx=1) <--> vs_scaleto
(ip=0xe014e950 id=1926 idx=0)

Conditions:
Cisco TelePresence MCU running software version 4.3(2.30).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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