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Cisco Bug: CSCur56493 - Client run into dead cycle when login in cup account

Last Modified

Dec 10, 2014

Products (1)

  • Cisco WebEx Connect IM

Known Affected Releases

10.6

Description (partial)

Symptom:
Client run into dead cycle when login in cup account

Conditions:
login in <username>@alphashn.cisco.com
the discovery result is Cisco IM & Presence
and promote the input credential page,
when input credential to continue to sign in,
it run into dead lock and always execute the following code
 -- 2014-11-05 14:49:08.816 INFO [3c46c9dc] - [JabberWerx][log] [LoginMgr]: connect-cup-handle:0x1
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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