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Cisco Bug: CSCur55879 - Jabber losses contact details when roaming from external to internal

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(1)

Description (partial)

Jabber losses contact details when roaming from external to internal

Symptom:
Jabber losses contact details when roaming from external to internal

Conditions:
1. sign in jabber for iphone over edge(eg: 4G), contact info can be retrieved by using uds 
2. sign out over edge.
3. change network from 4G to corp WIFI, click sign in button to sign in jabber.
4. view contact profile and the contact info is lost.

Actually, no need to sign out jabber, after logging in jabber over edge, and roaming form edge to corp wifi, then contact info will be lost.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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