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Cisco Bug: CSCur55346 - 5506 may log Failed to retrieve IDPROM data from software module 1

Last Modified

Aug 30, 2018

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

201.2(1.93) 9.3(1.65)

Description (partial)

During bootup, an ASA 5506 may log the following messages to the console:

CMGR VM: In cmgr_kvm_sw_mod_idp_req_thread, Failed to retrieve IDPROM data from software module 1

This indicates trouble communicating with the software module present in the ASA 5506-X. This condition is usually temporary and clears itself.

This is seen on the ASA 5506-X platform.
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