Cisco Bug: CSCur54738 - CCE: QUEUE STATISTICS POLLING ERROR when processing Queue Stats
Nov 01, 2018
- Cisco Finesse
Known Affected Releases
Symptom: Queue Statistics are not updated correctly on the supervisor and agent Queue Statistics gadget and there is QUEUE STATISTICS POLLING ERROR in the Finesse webservices log. Conditions: This may happen under load, with a large number of queues configured, especially when there are network delays between Finesse and CCE and also when Finesse reconnects after a CCE failover.
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