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Cisco Bug: CSCur54661 - People Application Crash on DX650

Last Modified

Nov 27, 2020

Products (8)

  • Cisco SIP IP Phone Software
  • Cisco IP Phone 8851
  • Cisco DX650
  • Cisco DX80
  • Cisco IP Phone 8811
  • Cisco IP Phone 8861
  • Cisco DX70
  • Cisco IP Phone 8841

Known Affected Releases


Description (partial)

People Application Crash on DX650

Customer has upgraded the DX650 to the new firmware (sipdx650.10-2-2-23) and now the new directory application "people" crash every time when they try to access it.
When they click on 'People' icon, they are getting message 'Unfortunately, People has stopped'.

CUCM Version :
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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