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Cisco Bug: CSCur54580 - Finesse to support openfire Hprof collection via RTMT/CLI

Last Modified

Feb 01, 2019

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 9.1(1)

Description (partial)

Symptom:
Need root account to collect the Hprof file for Cisco Notification Service (Openfire)

Conditions:
Cisco Notification service goes Out of memory and generates a heap dump.
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