Cisco Bug: CSCur54375 - Presence Engine XCP components not receiving onActive from XCP router
Sep 12, 2017
- Cisco Unified Communications Manager IM & Presence Service
- Cisco Unified Communications Manager IM and Presence Service Version 10.5
- Cisco Unified Communications Manager IM and Presence Service Version 9.1
- Cisco Unified Presence Version 8.6
Known Affected Releases
10.5(1) 10.5(2) 8.6(5) 9.1(1)
Symptom: 1. Rich presence (In a meeting/On a call/manual presence) not working for all users OR 2. Users cannot login to Jabber client Conditions: Presence Engine service or XCP Router service was started/restarted.
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Bug Details Include
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- Known Fixed Releases
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