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Cisco Bug: CSCur54217 - Webex,Jabber IM is missing after factory reset is performed

Last Modified

Dec 02, 2014

Products (1)

  • Cisco DX Series

Known Affected Releases

10.3(1)

Description (partial)

Symptom:
Webex and Jabber IM app are missing after factory reset is performed on device.Perform a reboot after factory reset,Webex and Jabber IM app is visible from app drawer.Later launch Jabber IM app ,Jabber IM is crashed.

Conditions:
Factory reset the device and register the device to CUCM.
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