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Cisco Bug: CSCur53964 - Incorrect IP provisioned to VG20X for TFTP server in NAT environment

Last Modified

Mar 30, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)

Description (partial)

Symptom:
Adding SCCP VG20X in CUCDM environment
Add VG SCCP
At GW Details, Set "Gateway to Use Unified CM IP B"
Add Hardware Configuration
Check Command list
CUCDM pushes out incorrect CLI commands to Gateway
"ccm-manager config server X.X.X.X  Y.Y.Y.Y 
In this case  X.X.X.X  and Y.Y.Y.Y are not TFTP servers and thus they GW registration fails

Further problem description:
Publisher IP = Z.Z.Z.Z  (this Server is the only server that acts as TFTP Server)
SUB1 = X.X.X.X
SUB2 = Y.Y.Y.Y


In CUCDM, under PBX>CUCM we have assigned an IP address B (in the application space) to accommodate for a NAT environment
On the GW we have indicated to use ?IP Address B? (that we previously assigned to CUCM).
Voss is able to communicate to the GW (transactions are pushed through to the GW)
VOSS pushes the configuration in the VG20X as follows:
ccm-manager config server X.X.X.X  Y.Y.Y.Y
Instead it should be using  "ccm-manager config server Z.Z.Z.Z?

Conditions:
Platform:    4.4.3+0.4.350
USM Version: 8.1.4
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