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Cisco Bug: CSCur53864 - ATA190: Web GUI page options are greyed out

Last Modified

Feb 14, 2017

Products (1)

  • Cisco IP Phone 7800 Series

Known Affected Releases

1.1(0.6)

Description (partial)

Symptom:
ATA190: Web GUI page options are greyed out.

Most of the options in the Web GUI of the ATA 190 are greyed out and cannot be configured. There is no option in CUCM configuration page or the ATA190 Web GUI to unlock the configuration options.

Here is a list of a few of the pages that are greyed out and do not allow any editing: 
Network Setup > Basic Setup > Internet Settings 
Network Setup > Basic Setup > Time Settings
Network Setup > Advanced Settings > VLAN 
Network Setup > Advanced Settings > CDP & LLDP
Administration> Log > Log Module
Administration> Log > Log Setting
Administration> Log > Log Viewer

Conditions:
ATA 190 Devices running firmware version running 1.1.0 (006)
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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