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Cisco Bug: CSCur53532 - "Mobility" softkey should work for line2 on the phone as well.

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.0(1.10000.10) 9.1(2.10000.28)

Description (partial)

If line 2 on the phone is associated with the remote destination [and not line 1],  when the user presses the mobility softkey on the phone, it says "remote destination not found"
This same setup works correctly on CUCM version 7x

RDP associated with line 2 but not line 1 on the phone

Related Community Discussions

Unified mobility and Extension mobility doesnt work
Hi guys. I have all users connected to their phones with EM. Right now Im testing UM and  having problem on phone "No mobile remote destinations found" although I have : end user wit UM settings checked, RDP, RD w/ destination cell phone programmed. Phones have owner user , EM device profiles don't. If I don't use EM but use  just phone with DN programmed and test it with  UM, it works . Softkey and button templates are same . Looks like UM doesnt like EM/Device profile or doesnt work with UM ???  ...
Latest activity: Oct 31, 2016
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