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Cisco Bug: CSCur52815 - SSO web window may appear minimised when using Plantronics plugin.

Last Modified

May 07, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.6(0)

Description (partial)

Symptom:
A blank window appears in the top left corner. This window can be resized/maximized. It is not possible to close this window until Jabber is restarted.
This is only in an SSO envirnoment, and has only being seen on one customer site.

updated 10.6 EAP Drop4 (v50318) logs @ PRT 35046 - http://gwydlvm711/jabberPrtReport/uploads/PROBLEM_FEEDBACK_Cisco_Jabber_cluser_20150113155003.zip

Conditions:
Jabber Windows 10.6 or 10.5.x
Windows 7 32 bit (Also reported on Windows 8 32/64 bits)
1. Attach Plantronics Calisto 620 speakerphone to PC
2. Answer an incoming call from speakerphone
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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