Preview Tool

Cisco Bug: CSCur52692 - Message tracking details show (no recipient data) if new message spawned

Last Modified

Nov 27, 2020

Products (1)

  • Cisco IronPort Email Security Appliance Software

Known Affected Releases

8.5.6-092 9.6.0-051 9.7.0-125 9.7.1-066

Description (partial)

Customer's message tracking details show a '(no recipient data)' showing for a delivered message after the appliance split off a notification email to a different recipient after triggering on a URL defang rule.

* Have a URL defang rule defined in a content filter.
* Have that rule spawn a notification email to a user listed as a different domain of the original sender.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.