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Cisco Bug: CSCur52567 - Chat window is not displaying when clicking chat option during call

Last Modified

Jan 17, 2017

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Chat window is not displaying when clicking chat option during call

Conditions:
Steps to Reproduce:
1. Login to CJM1 and CJM2.
2. Make call from CJM1 to CJM2.
3. In CJM2 click chat (It will Chat, Decline, Answer).
Expected Behavior:
 CJM21 should know CJM1 is willing to chat not willing to attend the call, when CJM2 click Chat option.
Actual Behavior:
CJM1 goes to voice mail after attended the Chat in CJM2.
Environment Matrix:
Jabber for Mac 10.5.1.194255
Further problem Description:
User is typing message is not showing while chatting with other user.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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