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Cisco Bug: CSCur52353 - Contact not added to recents in search results when I IM them

Last Modified

Dec 11, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

In certain scenarios, whenever you have interacted with a person who isn't on you contact list, if you perform a search for them, they will show up under the 'contacts and recents' results, as opposed to 'directory' results. 

In one particular scenario, this does't seem to be working as expected. If you send a new message to someone who isn't on your contact list, and they haven't replied, the user will still be returned in the 'directory' search results. 

In comparison, if you try to make a call to someone not on your contact list, or send them a meeting invite, and they don't respond, they will be returned in the 'contacts and recents' search results.

see above
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