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Cisco Bug: CSCur52030 - Undefined softkey don't take effect on 78XX Phone

Last Modified

Feb 06, 2017

Products (33)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Undefined softkey don't take effect when its applied on 78XX Phone.

Conditions:
Phone Model - 7821, 7841,7861
Firmware Version - cmterm-78xx.10-2-1-12.cop.sgn
CUCM Version - 10.5.1.10000-7
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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