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Cisco Bug: CSCur51370 - [Doc] Office 365 : UM Service need to search for Hosted Exchange Servers

Last Modified

Feb 06, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(1.10) 9.1(2.1)

Description (partial)

Symptom:
As per,
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/unified_messaging/guide/10xcucumgx/10xcucumg025.html#pgfId-1262190
   Task List for Configuring Unity Connection and Office 365 for Unified Messaging

6.	Decide whether you want Unity Connection to be able to search for and communicate with different Office 365 server, or you want Unity Connection to communicate with a specific Office 365 server in case the hostname or the IP Address of the specific Office 365 server is known. Auto Discovery is the recommended option.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/unified_messaging/guide/10xcucumgx/10xcucumg025.html#pgfId-1297455

Step 9	If you want Connection to automatically find Hosted Exchange client access servers, do the following:

a.	Select Search for Hosted Exchange Servers.

Note	It is mandatory to use Search for Hosted Exchange Servers option with Office 365.


With 'Decide whether' and 'if you want', we are asking the customer to choose between two options - search or specify and exchange server.
The next note says it is mandatory to use search. These statements are contradicting each other.

Conditions:
Unity Connection 8.x, 9.x, 10.x documentation
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Bug Details Include

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  • Status
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