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Cisco Bug: CSCur50556 - Allow creating multiple Audio sources for MOH servers

Last Modified

Oct 27, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

If multicast MOH is not available, call may not get MOH as there is no way to fall back to unicast MOH.

Servers are allowed with only one type of MOH (Multicast or Unicast).  If for some reason Multicast MOH is not available (calls going over MTP or some network-related issue on multicast connection), then calls can not fall back.  Note: It may not be possible to enable another server with MOH - either due to cost or setup.
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