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Cisco Bug: CSCur49548 - Upgrade from 3.4.6S to 3.13.0S doesn't work with traceback and error log

Last Modified

Feb 16, 2018

Products (20)

  • Cisco IOS
  • Cisco ASR 901-6CZ-FS-D Router
  • Cisco ASR 901-6CZ-F-D Router
  • Cisco ME 3600X-24TS-M Switch
  • Cisco ASR 901S-4SG-F-D Router
  • Cisco ASR 901-4C-FT-D Router
  • Cisco ASR 901S-2SG-F-AH Router
  • Cisco ASR 901-6CZ-F-A Router
  • Cisco ASR 901S-2SG-F-D Router
  • Cisco ASR 901-6CZ-FT-A Router
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Known Affected Releases

15.3(3)S3.13 15.4(3)S 15.4(3)S2.2

Description (partial)

Symptom:
When ASR1001 is upgraded from 3.4.6S to 3.13.0S then booted up, the following issues are seen.
 - The traceback is seen
 - The license level is changed from 'advipservices' to 'ipbase' at 3.13.0S although 'advipservice' is configured successfully at 3.4.6S
 - Can't execute 'show license' command and the following error log is seen
   Error: Licensing infrastructure is NOT initialized.
 - The above error is outputted when I execute 'Tab'
 - The command like 'sh run' and 'sh ver' could be executed

Conditions:
Issue appears to be related to 3.13.0S images (and newer)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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