Preview Tool

Cisco Bug: CSCur49254 - Android: Username/pw prompt unavailable after return via notification

Last Modified

Mar 12, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases


Description (partial)

Unable to access username/password dialog in AnyConnect after leaving app and returning via notification icon
After hitting back button on the AnyConnect screen, the username/password prompt returns, but does not work properly and AnyConnect is left in a hung state, also affecting subsequent connections

User opens AnyConnect, gets to the username/password dialog, moves to home screen and returns to AnyConnect
Not able to either see the username/password dialog or respond to it after accessing it via notification. After hitting the back button the username/password dialog shows up and you can often respond, but if you then cancel this dialog and try a new connection or a subsequent connection, AnyConnect is in a hung state after displaying Connecting... please wait.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.