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Cisco Bug: CSCur49254 - Android: Username/pw prompt unavailable after return via notification

Last Modified

Mar 12, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

4.0(1110)

Description (partial)

Symptom:
Unable to access username/password dialog in AnyConnect after leaving app and returning via notification icon
After hitting back button on the AnyConnect screen, the username/password prompt returns, but does not work properly and AnyConnect is left in a hung state, also affecting subsequent connections

Conditions:
User opens AnyConnect, gets to the username/password dialog, moves to home screen and returns to AnyConnect
Not able to either see the username/password dialog or respond to it after accessing it via notification. After hitting the back button the username/password dialog shows up and you can often respond, but if you then cancel this dialog and try a new connection or a subsequent connection, AnyConnect is in a hung state after displaying Connecting... please wait.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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