Cisco Bug: CSCur49103 - CCE/CCX: Agent experience when A Cisco DB is down can be better
Nov 18, 2014
- Cisco Finesse
Known Affected Releases
10.0(1) 10.5(1) 10.6(1) 11.0(1)
Symptom: Agent cannot change state to Not Ready with a reason code or Sign Out with a reason code. Agent receives message operation timed out or failed. Conditions: The A Cisco DB service is down.
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Bug Details Include
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