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Cisco Bug: CSCur49092 - CCE/CCX: No UI notification for sending client logs after OF restart

Last Modified

Nov 07, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 10.6(1) 11.0(1)

Description (partial)

Symptom:
Agent desktop does not display a confirmation message that logs were sent successfully after they hit Send Error Report though server does receive the logs.

Conditions:
Cisco Notification Service was restarted and agents that are logged in reconnected to Finesse  after service came back up.
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