Cisco Bug: CSCur48689 - UCCE chooses duplicate Agent ID when auto-generating the Agent ID
May 04, 2017
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.5(1) 11.0(1) 9.0(4)
Symptom: SQL primary key violation error when allowing UCCE to generate an AgentID. Conditions: Customer deletes Agents but keeps them in Deleted Items for reporting purposes. Customer allows UCCE to generate the AgentIDs.
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Bug Details Include
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