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Cisco Bug: CSCur46146 - Finesse 10.5 Failover Tool Stuck at Loading

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

10.5(1) 10.5(1)ES1 10.5(1)SU1

Description (partial)

Finesse Desktop Failover Tool gets stuck at loading when following the "Ensure Failover Functions Correctly" section of the Finesse 10.5 installation guide.  This test is outlined in the document below:

DESPITE THIS, failover DOES in fact work if you conduct a manual failover test.

1. Finesse is installed and in service
2. Failover test is attempted
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