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Cisco Bug: CSCur46084 - LCC : Logs get collected for different device types for diff template.

Last Modified

Nov 21, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases

10.6

Description (partial)

Symptom:
LCC : Logs get collected for different device types for diff template.

Conditions:
Steps to Reproduce :

1. Navigate to Operate --> LCC
2. Select a unity connection device and select a IOS device from devices table.
3. Click on Collect logs button and select "call trace" template from use template drop down, and collect logs for default call trace template.
4. We can see that logs get collected successfully for unity connection also, although default call trace template doesn't contain any component for unity connection device type.
5. Only IOS logs should get collected as default call trace template contains IOS component.

Please find screen shots for same as a part of enclosures.
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