Preview Tool

Cisco Bug: CSCur45742 - Random crash occurring for Google Play services

Last Modified

Feb 07, 2017

Products (1)

Known Affected Releases


Description (partial)

"Unfortunately, Google Play Service has Stopped" messages is coming during the normal usage of device

If there is no Google account in device then also it displays the "Unfortunately, Google Play Service has Stopped".
In both the scenarios Google services has stopped message is displayed.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.