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Cisco Bug: CSCur44022 - [SMA] App fault when End user access SLBL/Spam Quarantine GUI

Last Modified

Mar 18, 2020

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

10.0.0-096 11.0.0-115 8.3.6-028 8.3.6-039 9.6.1-019

Description (partial)

When an end user attempts to access the End User/Spam Quarantine enabled on an SMA, application faults like the ones below can some times be generated.

An application fault occurred: ('screen/ __call__|15', "<type 'exceptions.KeyError'>", "'username'", '[util/ screenLoop|408] [util/ inverseExtend|328] [util/ __call__|769] [screen/ __call__|27] [util/ __call__|769] [screen/ __call__|66] [util/ __call__|769] [screen/ __call__|80] [screen/ next|67] [screen/ throttledCall|178] [util/ __call__|771] [screen/ __call__|15]')

An application fault occurred: ('screen/ synchronize_slbl|232', "<type 'exceptions.KeyError'>", "'username'", '[util/ screenLoop|408] [util/ inverseExtend|328] [util/ __call__|769] [screen/ __call__|27] [util/ __call__|769] [screen/ __call__|66] [util/ __call__|769] [screen/ __call__|80] [screen/ next|67] [screen/ throttledCall|159] [screen/ _handleNoLoginAuthentication|386] [screen/ urlLogin|266] [screen/ synchronize_slbl|232]')

Users accessing Centralized Spam Quarantine on the SMA
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