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Cisco Bug: CSCur43904 - After EIM Upgrade, a error is received when opening existing queues

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

1. After upgrade customer receives the following HTTP 500 error when opening existing integrated queues.

"There was  a problem processing your request. The request failed with HTTP error code 500. Please logout and login again to continue further."

2. When logging out and back in, the issue still exists.

3. Customer can successfully create, access, and edit new integrated scripts.

After upgrade from EIM v4.4(1) to v9.0(2).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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