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Cisco Bug: CSCur43860 - Document CWMS 2.0 Meeting Recordings are not generated for some users

Last Modified

Jul 15, 2016

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.0.1.507 2.5MR2

Description (partial)

Symptom:
Some users on the system don't get the recording links created for their meeting recordings. The recordings seems to work fine during the meeting, and files are being generated in 20xx directory on NFS storage, but a directory and files are not created and copied into 1 directory on NFS, and the link is never created. While this is happening to some (not all) users, it is reproducible with these users every time.

Conditions:
Using an NFS share with misconfigured permissions.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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