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Cisco Bug: CSCur43273 - Incorrect TCD generated during PG failover (supervisor assist callflow)

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
TCD values are not properly generated for a supervisor assist callflow when the call is interrupted by a PG failover (single PG side failure) event.

Conditions:
Active supervisor assist call in progress; duplexed PG deployment transitioning through a PG side failure scenario.
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